Shipping Policy
A legal disclaimer
Shipping Policy
Metal Muscle
Effective Date: [Jan, 2026]
Metal Muscle is committed to delivering our products safely and transparently. Because our products are produced in limited quantities and may involve made-to-order or early access releases, shipping timelines and processes may vary.
1. Shipping Availability
Metal Muscle currently ships within the United States. International shipping may be offered in the future but is not guaranteed at this time.
Shipping availability may vary depending on product type, collection tier, and production status.
2. Production & Fulfillment Timing
Many Metal Muscle products are produced in limited runs or on a made-to-order basis.
As a result:
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Products may require additional production time before shipment
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Estimated shipping timelines will be communicated prior to purchase
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Early access requests do not guarantee immediate availability or shipment
Once an order is placed, customers will receive an estimated fulfillment timeframe via email.
3. Shipping Methods
Orders are shipped using reputable carriers appropriate for the size, weight, and value of the product. Shipping methods may include insured ground or freight services depending on the product.
All shipments are packaged securely to protect against damage during transit.
4. Shipping Costs
Shipping costs are calculated at checkout or communicated prior to purchase for made-to-order or custom items. Costs may vary based on:
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Destination
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Product weight and dimensions
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Shipping method selected
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Insurance requirements
Metal Muscle reserves the right to adjust shipping costs if special handling or freight services are required. Customers will be notified prior to shipment if any adjustments are necessary.
5. Order Tracking
Once an order has shipped, tracking information will be provided via email where available. For freight shipments, delivery coordination may occur directly with the carrier.
6. Risk of Loss
All items are carefully inspected prior to shipment. Risk of loss or damage passes to the customer upon delivery. If an item arrives damaged, please contact us promptly so we can assist with the carrier claim process.
7. Shipping Delays
Metal Muscle is not responsible for delays caused by:
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Carrier disruptions
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Weather conditions
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Supply chain issues
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Acts of God or circumstances beyond our control
We will make reasonable efforts to communicate any significant delays as they arise.
8. Address Accuracy
Customers are responsible for providing accurate shipping information. Metal Muscle is not responsible for delays or losses resulting from incorrect or incomplete addresses provided at checkout.
9. Questions & Support
If you have questions about shipping or delivery, please contact us at:
Email: info@metalmuscles.com